Just Text Us

Need a drink by the pool? Some extra towels for your room? 

The quickest and easiest way to reach us with a request, a question or a simple hello is by texting us at 760-676-5000.

WiFi

To connect to the WiFi, please use TBP_Guest. Once the browser pops up, just enter your last name and room number. And yes, it's free!

Housekeeping

A big change for us, is that we will only be providing housekeeping service for your day of arrival and not entering again until you check out. Upon every departure, a deep cleaning and sanitation will be completed.  For stays longer than 2 nights, we will be offering housekeeping services only upon request. If service is requested, housekeeping staff will only enter a guest room if it is otherwise unoccupied. Housekeepers and guests will not be in the same guest room at the same time. 

If you need towels or robes refreshed, we ask you to text us at 760-676-5000 for drop off services only. All staff are required to wear masks at all times and maintain 6 feet of social distance. 

Check Out

You will receive an automated text message and e-mail with your check out folio on your day of departure. Just leave the keys on the night stand and you’re good to go! If you have any questions regarding your folio, just text us at 760-676-5000 or email us at reservations@twobunchpalms.com.

Room Phone

Local Calls: Dial 9 + 1 + “Number", free of charge

Long Distance Calls: Dial 9 + 1 + Area Code + “Number”

$5 for first minute, $3 each additional minute

International Calls: Dial 9 + 011 + Country Code + City Code + “Number”

$12 for first minute, $5 for each additional minute

COVID Protocols

At Two Bunch Palms, we take our responsibility to protect the health of our guests, staff and community with the highest level of commitment. In addition to the operational changes we’ve made, we’ve provided a more detailed explanation of our cleaning and safety program based upon guidance from the CDC, WHO as well as local, state and federal authorities.  We are staying dynamic and will continue to provide updates as they are available.

Learn More Here.

Masks

We expect guests to wear masks and maintain proper social distancing in all public areas. If you’ve forgotten your mask, please text us and we will provide one for you.

Mineral Pools

The mineral pools are available 22 hours a day and are closed between 6 AM and 8 AM for daily cleaning. The pools are communal and we politely request that all guests abide by the signage throughout the area. Please maintain social distancing while using the pools and please limit your individual usage to 1 hour at time.