General Information
Just Text Us
Need a drink by the pool? Some extra towels for your room? The quickest and easiest way to reach us with a request, a question or a simple hello is by texting us at 760-676-5000.
WiFi
To connect to the WiFi, please use TBP_Guest. Once the browser pops up, just enter your last name and room number. And yes, it's free!
Room Phone
To reach guest services, dial '0'. Alternatively, feel free to text us at 760-676-5000
Housekeeping
Housekeeping will be offering daily refresh services during your stay. This includes remaking of the bed and trash removal. Should you prefer fresh sheets, please let our guest services team know. If you prefer fresh towels, please leave them unhung and our team will be happy to replenish them with clean towels. In our commitment to sustainability, we encourage guests to reuse towels and bedding when possible, reducing water and energy consumption. Your participation helps us maintain an environmentally friendly operation.
Check Out
You will receive an automated text message and e-mail with your check out folio on your day of departure. Just leave the keys on the night stand and you’re good to go! If you have any questions regarding your folio, just text us at 760-676-5000 or email us at reservations@twobunchpalms.com.